Contact Altstock

Support, corrections, partnerships and grievance redressal

Before you write: Altstock is an information platform only — not a SEBI/RBI/IRDAI-registered adviser, broker or research analyst. We can’t give investment advice, quotes, or help execute a trade. For anything about the data itself, or using the platform, we’re glad to help.

Reach us

General support

Questions about the platform, your account, or a company’s data.

support@altstock.in

Corrections

Think a figure is wrong or stale? Tell us the company and the exact datapoint and we’ll check it against the source.

support@altstock.in

Grievance redressal

If you have a formal complaint, our structured redressal process and timelines are set out on the Grievance Redressal page. In short:

Level 1 — Grievance deskescalation@altstock.in · response within 15 days of receipt

Level 2 — Grievance OfficerMs. Aarti Nagpal · aarti.nagpal@altstock.in · final written response within 7 days of escalation

AcknowledgementEvery grievance is acknowledged within 24 hours with a unique reference number

Appointed under the Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Full policy, escalation levels and external remedies: Grievance Redressal.

Registered office

CompanySybrate Technologies Private Limited (“Altstock”)

AddressSCO #389-390, Sector 29, Gurugram, Haryana — 122002, India

Postal escalationsMark the envelope “Escalation — Grievance Officer”

Partnerships & access

Boutiques, IFAs, CAs and introducers who want to work with Altstock, or entities requesting platform access, can write to support@altstock.in — we’ll route you to the right desk. Altstock does not broker, match or execute transactions; partner interest is shown anonymously and reviewed before publication.

Contact Altstock

Reach us

Grievance redressal

Registered office

Partnerships & access

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