Our Privacy Policy
Sybrate Technologies Private Limited (“Altstock”, “we”, “our”, or “us”) operates a digital information platform focused on India’s private equity, pre-IPO, and unlisted securities ecosystem. We are committed to protecting the privacy and confidentiality of every individual who interacts with our platform.
This Privacy Policy describes how we collect, use, store, and protect your information when you access or use our website, mobile application, and related services (collectively, the “Platform”).
All content on the Platform is provided on an “as is” and “as available” basis and is protected under applicable copyright and intellectual property laws. You may not copy, reproduce, distribute, or republish any content from the Platform without our prior written consent. Users must exercise independent judgement and consult SEBI-registered advisors or other qualified professionals before making any financial or investment decisions.
1. Scope and Applicability
This Privacy Policy applies to all individuals who:
- Visit, browse, or access the Altstock Platform
- Create an account or register on the Platform
- Submit enquiries, express interest in receiving information, or subscribe to updates
- Communicate with us through any channel — digital or otherwise
This Policy does not govern the practices of any third-party websites, platforms, or services that may be linked from our Platform. We recommend reviewing their respective privacy policies independently.
2. Information We Collect
We collect limited categories of information to operate the Platform effectively and improve user experience.
2.1 Information You Provide
When you register, submit enquiries, or interact with Platform features, you may voluntarily provide:
- Identity Information: Full name, date of birth, and gender
- Contact Information: Email address, phone number, and city or region of residence
- Professional Information: Occupation, industry, and investment experience level (if voluntarily disclosed)
- Preferences: Sectors, companies, or asset classes you choose to follow or track on the Platform
2.2 Information Collected Automatically
When you access the Platform, certain technical data is collected automatically:
- Device Data: IP address, device type, operating system, and browser version
- Usage Data: Pages viewed, time spent, navigation sequence, referral source, and search queries within the Platform
- Location Data: Approximate geographic location derived from your IP address
2.3 Information from Cookies and Similar Technologies
We use cookies and comparable tracking tools to understand Platform usage patterns. Further details are provided in Section 8 below.
We do not collect Aadhaar numbers, PAN details, bank account information, credit history, or any financial account credentials. Our Platform does not process transactions and has no requirement for such data.
3. How We Use Your Information
We process the information we collect for the following purposes:
- Platform Operation: To maintain your account, deliver personalised content feeds, and enable Platform features such as watchlists, alerts, and saved preferences
- Communication: To send you relevant updates, newsletters, market summaries, and responses to your enquiries. You may opt out of promotional communications at any time
- Analytics and Improvement: To study aggregate usage trends, diagnose technical issues, and enhance the Platform’s design, performance, and content quality
- Safety and Integrity: To detect and prevent misuse, unauthorised access, or activities that violate our Terms of Use
- Legal Obligations: To comply with applicable Indian laws, regulatory directives, or lawful requests from governmental authorities
We do not use your information to assess creditworthiness, generate financial profiles, or make investment decisions of any kind.
4. Sharing and Disclosure of Information
We treat your information as confidential and share it only in the limited circumstances described below.
4.1 Service Providers
We engage trusted third-party vendors who assist with hosting, analytics, email delivery, and customer support. These providers are contractually bound to use your data solely for the services they perform on our behalf and are required to maintain appropriate confidentiality safeguards.
4.2 Legal Requirements
We may disclose your information where required to:
- Comply with applicable laws, regulations, or enforceable governmental requests
- Respond to court orders, legal processes, or regulatory inquiries
- Protect the rights, property, or safety of Altstock, our users, or the public
4.3 Business Reorganisation
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your information may be transferred to the successor entity, subject to equivalent privacy protections.
4.4 With Your Consent
We may share your information in other situations where you have provided explicit, informed consent.
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
5. Data Retention
We retain your personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, or as required under applicable law. Retention periods are determined by:
- The duration of your active relationship with the Platform
- Legal and regulatory record-keeping obligations
- The need to resolve disputes or enforce our agreements
Once your information is no longer required, it is securely deleted or irreversibly anonymised.
6. Data Security
We implement industry-standard technical and organisational measures to protect your information, including:
- Encryption of data in transit using TLS/SSL protocols
- Secure server infrastructure with firewall protection
- Access controls that restrict employee access to personal data on a need-to-know basis
- Periodic security assessments and vulnerability testing
Despite these precautions, no method of electronic transmission or storage is entirely immune to risk. We encourage users to adopt strong, unique passwords and to avoid sharing account credentials.
7. Your Rights
Under applicable Indian data protection laws, you have the following rights:
7.1 Access
You may request a summary of the personal information we hold about you.
7.2 Correction
You may request that we correct or update inaccurate or incomplete information.
7.3 Deletion
You may request the deletion of your personal information, subject to any overriding legal or regulatory retention requirements.
7.4 Withdrawal of Consent
Where we process your information based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
7.5 Objection to Processing
You may object to processing of your information for specific purposes, such as marketing communications.
To exercise any of these rights, please contact us using the details in Section 12 below. We may require verification of your identity before processing your request.
8. Cookies and Tracking Technologies
8.1 What Cookies Do
Cookies are small data files placed on your device that help us recognise returning visitors, remember preferences, and understand how users navigate the Platform.
8.2 Categories of Cookies We Use
- Strictly Necessary Cookies: Required for core Platform functionality such as login and navigation. These cannot be disabled.
- Analytics Cookies: Help us measure traffic patterns and identify areas for improvement. These cookies collect aggregated, anonymised data.
- Preference Cookies: Store your settings and display preferences for a more tailored experience.
We do not use advertising or behavioural targeting cookies.
8.3 Managing Cookies
You can configure your browser to reject or delete cookies. Please note that disabling certain cookies may limit Platform functionality.
9. Third-Party Links
The Platform may contain links to external websites or resources that are not operated by Altstock. We have no control over and accept no responsibility for the content, privacy practices, or security of third-party sites. We advise reviewing their privacy policies before providing any personal information.
10. Minors
The Platform is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has provided us with personal data, we will promptly delete such information.
11. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, applicable legislation, or regulatory guidance. The revised version will be published on the Platform with an updated effective date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please reach out to us: